Level 3 Diploma in Administration & Mental Health Awareness

Level 3 Diploma in Administration & Mental Health Awareness (It's a CPD, and Suitable for NHS Band 3 Entry ) Awarding Institution: OFC Training College (Osa First Care Ltd) Accreditation: CPD Certified | Aligned with NHS Band 3 Admin & Support Framework Delivery Format: Online, Face-to-Face (Brighton Centre), or Blended Duration: 2 Weeks (Flexible study mode) Job Preparation: NHS Applications, CVs, Interviews included. Entry Requirements: Age 18+ Basic computer literacy Qualification or experience in business, healthcare, or social sciences (preferred but not essential) Course Overview: This Diploma Level 3 is designed to support individuals who are seeking to begin or progress a career in NHS administrative and non-clinical roles, especially within mental health or patient-facing settings. The course combines workplace administrative skills with essential knowledge in mental health awareness, aligned with NHS person-centred values. Who is this course for? Jobseekers aiming for NHS Band 2/3 roles Candidates with accounting, IT, customer service or admin backgrounds International applicants needing NHS-aligned certification Private carers transitioning to admin or support roles Learning Outcomes: By the end of this course, learners will be able to: Understand the structure of NHS services and Band 2/3 job roles Demonstrate core administrative skills (data entry, record keeping, confidentiality) Apply mental health awareness in a patient or staff support setting Communicate effectively in high-pressure environments Demonstrate understanding of safeguarding, equality, and person-centred values Modules: *Introduction to NHS Values & Structures *Principles of Healthcare Administration *Mental Health Awareness & Early Signs *Safeguarding and Confidentiality in Admin Roles *Communication & Customer Service in Healthcare *Equality, Diversity & GDPR Compliance. Assessment: Online multiple-choice quiz Short written scenario-based assessments email to assessor...